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About Us

As one of the UK's home shopping pioneers, with over 50 years of experience under our belt, Lakeland offers an unrivalled collection of creative kitchenware, practical time and effort saving ideas for the home, and inspiring gifts from all over the world. Our Buyers search for innovative products that make life easier, before putting them through a rigorous selection and testing process to ensure they meet our exacting standards.

From everyday utensils and preserving essentials, to never-seen-before cookware and chore-busting ideas, if they've made it into our range, you can be sure they'll be long-lasting and offer great value for money. We’re so confident of this that every item we sell is backed by our 3-year guarantee – if you’re not delighted with your purchase or our service, please tell us so we can put it right. It's this dedication to superb service that has gained us such a loyal customer following over the years.

Founded in the early 60s, we're still a family-owned business with the same strong values of quality and customer care now as when we first started. From selling plastic bags for home freezing from the Rayner family garage in Windermere, to over 4000 kitchen and home products today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Truro, with more in the pipeline.

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Tried and tested

At Lakeland we take pride in only offering products we would be happy to take home ourselves. We want you to be delighted with your purchases for years to come, so every item is thoroughly tried and tested. In fact, our rigorous standards of testing are famous throughout the industry, and only when we are completely satisfied does a product earn its place in the Lakeland range.

Trust Lakeland

We want you to enjoy shopping at Lakeland with complete confidence, which is why, in addition to your statutory rights, every single product you buy from us comes with a 3 year guarantee.

Quality you can depend on

We're committed to offering quality products that will give you amazing results, stand the test of time and provide excellent value for money. No product makes it into our range without us really putting it through its paces; however, if you buy something from us and you're not 100% satisfied, or it is faulty, you can return it for a refund or replacement for up to 3 years – just bring along your receipt or emailed order confirmation as proof of purchase.

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